With 15 years of experience working with companies ranging from startups to internationally recognized brands, Michelle Charpentier founded Charp Consulting with a mission to help all brands achieve their full potential.
Originally a native of upstate New York, Michelle is a graduate of Columbia College Chicago where she earned her B.A. in Arts, Entertainment and Media Management. She also received her Image Consulting certification from the Fashion Institute of Technology.
During her time in Chicago, she worked with numerous companies such as Ford Modeling Agency, The Chicago Incubator, The Merchandise Mart, Macy’s, Bloomingdales, Nordstrom and Saks Fifth Ave. Michelle also helped produce events in the Chicago area with Gen Art, Akira, Chicago Fashion Focus, Bravo TV Network, and America's Beauty Show featuring famed celebrity stylists Paul Mitchell and Nick Arrojo.
After living in Chicago for a few years, she moved back to New York where she continued to work in fashion with brands such as Zac Posen, New York Fashion Week, and Peoples Revolution. She has also held numerous leadership positions with luxury brands including David Yurman and John Hardy.
During her time at David Yurman, she developed their in-house customer experience/eCommerce team which allowed for significant growth. She led the customer experience team to receive the Stella Elite Award for providing best-in-class service for two consecutive years, all while doubling revenue - her proudest professional achievement to date!
At John Hardy, she opened up two beautiful retail boutiques and enhanced the Direct-to-Consumer shopping experience for in-store and online shoppers. Among many other achievements, she also implemented BOSS (Buy Online, Ship from Store) for both companies.
Although she loves working with large corporations, she really enjoys helping young artists and entrepreneurs establish themselves. She has helped numerous small businesses launch their careers by organizing events such as fashion shows, CD release parties and photoshoots, as well as creating websites and seeking out the right production vendors. She has also worked on fundraising events for non-profit organizations such as The Epilepsy Foundation and Breast Cancer Awareness Foundation.
Michelle is experienced in strategy, process improvement, training, events, sales, customer experience and operations. She thrives on bringing an idea to life and always looks forward to an opportunity to collaborate with someone new!